Why Retention & Engagement Matter More Than Ever

The Hidden Cost Crisis

Professional services firms are bleeding talent – and money.

The numbers don’t lie:

  • Replacing one senior associate costs 150–200% of their salary

  • Disengaged employees cost 18% of their annual pay in lost productivity

  • High attrition damages client relationships, delays projects, and burns out remaining teams

But here’s the problem: most firms don’t know the real cost. They see the recruitment bills. They feel the pressure. But they don’t have the data to act.

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The Commercial Impact

When top talent leaves:

  • Client relationships suffer - continuity breaks, trust erodes

  • Institutional knowledge walks out the door – processes, relationships, expertise

  • Remaining teams burn out – workload increases, morale drops, more people leave

It’s a vicious cycle. And it’s expensive.

The Solution

You can’t fix what you can’t measure. That’s why we built the Retention & Engagement Fix.

It gives you:

  • The real cost – quantified financial impact of attrition and disengagement

  • The root causes – data-driven analysis of where your employee experience is breaking down

  • The fix – prioritised action roadmap with ROI projections

No guesswork. No vague culture initiatives.

Just clarity, speed, and commercial impact.

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Engaged law firm team members working together showing positive workplace culture and retention

What You Get with elevatehx

Our 5-Day Sprint Delivers:

Employee experience diagnostic report – What's working, what's broken, and why


Visual employee journey map – Every touchpoint from hire to exit


Prioritised action roadmap – Quick wins and strategic initiatives with ROI analysis


Leadership summary presentation – Clear, data-backed recommendations for decision-makers


Co-creation workshop insights – Solutions designed with your people, not imposed on them

 FAQs

  • You can try - but HR is stretched thin, lacks independence, and employees often won't be fully honest with them. External expertise brings objectivity, speed, and psychological safety.

  • The opposite. Employees are more honest with us because we're independent, confidential, and not tied to internal politics or performance reviews.

  • We specialise in professional services, financial services, media, and tech. We've worked inside organisations like yours and understand the unique pressures and culture.

  • Good. That means we've uncovered the truth. Our job is to show you reality, not tell you what you want to hear. Sustainable change starts with honesty.

  • No. We prioritise quick wins and strategic initiatives. You control the pace and what gets implemented. The roadmap is yours to own.

  • You own the roadmap and implement it internally. We're available for ad-hoc support if needed, but there's no ongoing retainer or dependency.

Stop Guessing. Start Fixing. Let's Talk.