Employee Experience Design for Professional Services
Reduce Attrition in just 5 days
We help professional services & law firms reduce attrition and create workplaces people want to stay in — all in just 5 days.
Fast, human, and measurable.
Why Top Law Firms and Professional Services Choose Our 5-Day EX Sprint
In the professional services market, your people are your competitive edge.
Yet law firms, accountancies, and consultancies face a common set of challenges:
High staff turnover and burnout draining resources.
Rising recruitment costs with diminishing returns.
Difficulty differentiating as an employer of choice.
Growing employee disengagement that impacts productivity and client service.
Traditional HR consultancy is too slow, too theoretical, and too expensive. By the time a thick report lands on your desk, the problems have already evolved.
That’s where elevatehx is different.
Our Solution
The 5-day Employee Experience Design Sprint
We don’t do endless consultancy. We deliver clarity and action in just 30 days.
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Real conversations with employees and leaders, supported by pulse surveys and cultural review.
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We map the full employee lifecycle, identify friction points, and uncover ‘moments that matter’.
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We bring your people together to design solutions that work in practice, not just theory.
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A clear, prioritised action plan with cost/impact analysis, plus a leadership summary you can use immediately.
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Employee experience diagnostic report
Employee journey map (visual artefact)
Prioritised recommendations
Action roadmap with ROI analysis
Leadership summary presentation
Why Professional Services Firms Choose elevatehx
Clarity in 5 days – insights and roadmap without long tie-ins.
Employee-led – grounded in real feedback, not management theory.
Commercial ROI – every action mapped to cost savings and performance gains.
Scalable support – from quick wins to long-term coaching and embedding
The business case for elevated Human eXperience
Organisations that prioritise employee experience consistently outperform their peers. Research shows:
4x higher retention rates in companies with strong workplace culture.
21% higher profitability in highly engaged organisations.
41% lower absenteeism when employees feel motivated to contribute to their organisation’s success
Our Founders
“I help organisations create workplaces people want to be in, not just have to be. By elevating belonging, engagement, and performance, I unlock growth through the human experience at work.”
— Lee Downes, Co-Founder & Growth Director
“I believe creating a truly future-proof business is a design challenge - not a policy manual. By listening deeply, co-creating with employees, and embedding sustainable practices, I help organisations:
Reduce turnover and recruitment costs
Boost profitability
Build stronger, more human-centred workplaces
I thrive at the intersection of leadership desires and employee needs, scaling elevatehx’s impact while guiding firms through meaningful change that lasts.”
— Lawrence Walsh, Co-Founder & Lead Consultant
Real Business Impact:
A 5% reduction in turnover can save a mid-sized law firm hundreds of thousands annually in recruitment costs.
Improved engagement can lift productivity by 20% or more.
Stronger workplace culture improves retention of high-performing associates and partners.
Why Act Now
Professional services is a high-pressure industry. Every quarter lost to attrition, burnout, and disengagement hurts your firm’s growth and reputation. Elevating the employee experience isn’t a “nice to have” anymore — it’s the only sustainable way to attract, retain, and empower the talent that drives client success.
Transparent Pricing That Scales With You
We work with organisations from 10 to 500 employees. Our pricing is simple: £1,000 per consultant day. What changes is how much time your organisation needs - not arbitrary markups.
All pricing includes preparation, interviews, the 5-day sprint, and full analysis with deliverables.
FAQs
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Because traditional consultancy drags on for months. Our sprint is designed for speed without compromising depth — actionable insights in weeks, not quarters.
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We’re not theorists. We co-create solutions with your employees and leaders, ensuring immediate buy-in and real impact.
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Primarily professional services firms (law, accountancy, consultancy) with 50-200 employees (or business units of a similar size). We also work with tech and financial services firms facing similar engagement and retention challenges.
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Reduced turnover: Save on recruitment, training, and lost productivity.
Improved engagement: Employees feel valued, supported, and motivated.
Increased productivity: Motivated employees deliver more consistently.
Stronger employer brand: Attract top talent in a competitive market.
Commercial ROI: Every recommendation linked to measurable impact.
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That’s available too — from ongoing HX/EX advice to continuous listening systems and long-term embedding.